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ICSolutions: Comprehensive Communication Solutions for Incarcerated Individuals

ICSolutions is a provider of communication services tailored for incarcerated individuals and their families. The company offers various products and services designed to facilitate connections through prepaid phone services and additional support options. With a focus on customer service, ICSolutions aims to enhance the communication experience for those affected by incarceration.

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FAQs

What services does ICSolutions provide?

ICSolutions provides communication services, including prepaid phone services, specifically designed for incarcerated individuals and their families.

How can customers purchase services from ICSolutions?

Customers can purchase services through three different methods as outlined on the ICSolutions website.

Is there a support system available for customers?

Yes, ICSolutions offers a support system that includes a FAQ section and contact options for assistance.

Where is ICSolutions available?

ICSolutions serves customers in several states, including Alabama, Arizona, Colorado, and Oregon.

What is the focus of ICSolutions?

The focus of ICSolutions is to provide effective communication solutions that facilitate connections between incarcerated individuals and their families.

Q: How often does Icsolutions experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Icsolutions outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.

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